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RBS Contract Management Benchmarking 2016

SCMG ran the Contract Management Benchmarking Survey for RBS again in 2016. We originally developed the benchmarking tool in 2011 and the survey is now in its sixth consecutive year. This year involved a new collaborative approach with RBS to ensure the sustainability of the project. Many of the participants have been involved for all or several years since 2011. At this point we have created what is probably the most comprehensive database of contract management benchmarks available with a significant amount of data and information to allow participants to reliably benchmark their contract performance against other leading businesses and organisations. SCMG host and manage the survey through a dedicated website and participants are involved from all around the World. Every participant receives a free report which benchmarks their performance against the database results.

The 2016 Results which showed improvements in some key areas around about involvement, continuous improvement and innovation techniques applied to contracts were released at the CMB Annual Conference hosted by RBS in London. Guest speakers included Vodafone, enthusiastic and long term participants in the survey, DWP and RBS’s own Innovation Scouts looking at future trends and implications for contract management.